Cookie Policy

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site. Cookies enable a website to "remember" you, either for the duration of your visit (using a "session cookie") or for repeat visits (using a "persistent cookie"). They serve various functions, such as remembering your preferences, helping you log in, and personalising content.

When you access Lowen Play, our website may place cookies on your device. This Cookie Policy explains what cookies are, how Lowen Play uses them, and what your choices are regarding their use.

At Lowen Play, we use cookies for several purposes. These include ensuring the proper functioning of our website, enhancing your user experience, analysing site traffic, and delivering targeted advertising. Our use of cookies helps us to understand how you interact with our services, allowing us to continually improve our offerings and provide a more personalised and secure gaming environment.

We categorise the cookies we use into several types, each serving a specific role in your interaction with Lowen Play:

• Essential Cookies
• Analytics Cookies
• Functional Cookies
• Marketing and Advertising Cookies

Essential cookies are fundamental to the operation of the Lowen Play website. Without these cookies, certain core functionalities of our site would not be available. They enable you to move around the website and use its essential features, such as accessing secure areas, maintaining your session state, and ensuring the security of your transactions.

For example, essential cookies are used to:

• Remember information you have entered on forms when you navigate to different pages during a browser session.
• Identify you as being logged in to Lowen Play.
• Ensure the security of your account and our services.
• Manage network traffic to ensure all users can access our services reliably.

These cookies do not gather information about you that could be used for marketing purposes or remember where you have been on the internet. They are necessary for the website to function, and therefore cannot be switched off in our systems.

Analytics cookies collect information about how visitors use the Lowen Play website. This data helps us understand which pages are most frequently visited, which features are most popular, and if users encounter any errors. By analysing this information, we can improve the performance and design of our website, ensuring a better user experience for everyone.

The information gathered by analytics cookies is aggregated and anonymised, meaning it cannot be used to identify you personally. We use this data to:

• Monitor the performance of our website.
• Identify and fix errors.
• Understand user behaviour patterns on Lowen Play.
• Optimise content and layout.

These insights are crucial for us to make informed decisions about future improvements to Lowen Play.

Functional cookies allow the Lowen Play website to remember choices you make and provide enhanced, more personal features. For instance, these cookies can remember your username, language preference, or the region you are in. They are designed to improve your experience by making your interactions with our site more convenient and tailored to your preferences.

Examples of how we use functional cookies include:

• Remembering your login details for future visits.
• Storing your preferred language settings.
• Customising the content you see based on your previous interactions with Lowen Play.
• Remembering your display preferences, such as text size and font.

While not strictly essential for the website's operation, functional cookies significantly enhance your experience on Lowen Play.

Marketing and advertising cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies are usually placed by advertising networks with our permission.

On Lowen Play, these cookies may be used to:

• Show you targeted advertisements based on your browsing history and interests.
• Prevent you from seeing the same advertisement too many times.
• Measure the performance of our advertising campaigns.
• Understand the demographics of our audience.

These cookies may also be used to track your visits to other websites, allowing advertisers to build a profile of your interests and show you relevant ads across the internet.

In addition to the cookies Lowen Play sets directly, we also use various third-party services that may set their own cookies on your device. These third-party cookies are set by domains other than Lowen Play. They are typically used for analytics, advertising, and to enable certain features on our website, such as social media sharing buttons.

Examples of third-party services that may use cookies on Lowen Play include:

• Google Analytics: For website traffic analysis.
• Advertising Partners: To manage and deliver relevant advertisements.
• Social Media Platforms: To allow you to share content from Lowen Play on social networks.

Lowen Play does not have direct control over these third-party cookies. We recommend reviewing the cookie policies of these third-party providers for more information on how they use cookies.

The duration for which a cookie remains on your computer or mobile device depends on whether it is a "session" cookie or a "persistent" cookie. Session cookies are temporary and typically expire once you close your browser. Persistent cookies, on the other hand, remain on your device for a set period or until you delete them manually.

At Lowen Play:

• Session Cookies: These are used to track your activities during a single browsing session. They are deleted from your device when you close your web browser.
• Persistent Cookies: These cookies remain on your device between browser sessions. They are activated each time you visit the Lowen Play website and typically have an expiration date that can range from a few minutes to several years, depending on their purpose.

The specific expiry periods for each cookie type are detailed in our cookie consent tool, which you can access at any time.

You have the right to decide whether to accept or reject cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, please be aware that disabling cookies may affect the functionality and features of the Lowen Play website.

You can manage your cookie preferences through:

• Browser Settings: Most browsers allow you to control cookies through their settings. You can typically find these settings in the "options" or "preferences" menu of your browser. Refer to your browser's help function for more information.
• Cookie Consent Tool: Lowen Play provides a cookie consent tool on our website that allows you to manage your preferences for non-essential cookies. You can adjust your choices at any time.
• Third-Party Opt-Outs: For specific third-party cookies, such as those used for advertising, you may be able to opt-out directly through the third party's website or through industry-wide opt-out programs.

Please note that if you delete your cookies, you may need to re-enter your preferences or login details when you next visit Lowen Play.

"Do Not Track" (DNT) is a privacy preference that users can set in their web browsers. When DNT is enabled, it sends a signal to websites that the user does not want their online activities to be tracked. However, there is no universally agreed-upon standard for how websites should respond to these DNT signals.

Currently, Lowen Play does not respond to DNT signals. This means that we will continue to collect information about your visit to our website in accordance with this Cookie Policy and our Privacy Policy, regardless of whether your browser has DNT enabled. We will monitor developments in DNT standards and may revise our approach if a consistent and legally binding standard emerges.

Lowen Play may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will revise the "Last Updated" date at the top of this policy. We encourage you to review this Cookie Policy periodically to stay informed about how we are using cookies.

Any significant changes will be communicated to you through a prominent notice on our website or by other appropriate means, ensuring you are aware of the updates before they take effect. Your continued use of Lowen Play after any changes to this Cookie Policy will constitute your acceptance of such changes.

If you have any questions or concerns about our use of cookies or this Cookie Policy, please do not hesitate to contact us. Our dedicated support team is available to assist you with any inquiries you may have regarding your privacy and data on Lowen Play.

You can reach us through the following channels:

• Email: [email protected]
• Live Chat: Available on the Lowen Play website during operational hours.
• Contact Form: Located in the "Contact Us" section of our website.

We are committed to protecting your privacy and ensuring transparency in our data practices at Lowen Play.